Terms of Use

Hero

All of the Content you see on this Web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Crunch LLC, one of its affiliates or by third parties who have licensed their materials to Crunch LLC. The entire Content of the Crunch.com Web site is copyrighted as a collective work under U.S. copyright laws, and Crunch LLC owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the Crunch.com Web site, and the site as a whole, are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Crunch LLC reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Crunch LLC.

Submissions

We welcome your feedback regarding the Crunch.com web site as well as our club locations. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Crunch.com shall be and remain the exclusive property of Crunch LLC. Your submission of any such Comments shall constitute an assignment to Crunch LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Crunch LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Disclaimer

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Crunch LLC shall not be liable for any damages of any kind related to your use of this site. While we will make every effort to keep content on this site current, we do not guarantee it is the most up to date information available. For up-to-the-minute information on class changes, contact information and any other information regarding Crunch locations, its operations, programs, and offers, please contact a Crunch Club location or the corporate contact information provided on this site.

Indemnification

You agree to defend, indemnify and hold Crunch LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Your Account

Some portions of the web site may invite or require you to create an account and associated log-in credentials, and you may not be able to access certain content or features, functionalities, or services of the web site or member app (iOS or Android), without creating and logging into such an account. You agree to provide true, accurate and current information when creating an account, and you are responsible for updating your account information as needed to ensure it remains current. You are responsible for maintaining the confidentiality of your log-in credentials, and you hereby acknowledge andagree that you are fully responsible and liable for all usage and activities that occurs underyour account, whether authorized by you or not. You agree to notify Crunch immediately if you know of or suspect any unauthorized use of your account or password or any other breach of security related to your account. Notwithstanding anything to the contrary in these Terms, Crunch reserves the right to deny the creation of, suspend access to or terminate any account(s), or to remove or modify content, features, functionalities and/or services available to account holders, at any time in its sole discretion and without prior notice or liability to you.

Additional Information for Online Class Reservations

For those Crunch memberships that include group fitness and/or advanced HIIT classes (“Classes”), users have the ability to reserve a spot in these Classes online. Classes are limited to a set number of participants and the availability of online reservations for Classes varies by location and are identified as such (“Online Class Reservations”) on each location’s web site page. Members with an All Crunch membership have the ability to reserve Classes online at Crunch Signature locations up to 6 days and 22 hours prior to the start of a class. For all other membership types that include Classes, at locations offering Online Class Reservations, members may reserve a class up to 22 hours prior to the start of a class. Additionally, locations that offer Online Class Reservations have the right to charge members a fee for not cancelling within the cancellation window, or for missing a class without cancelling. If a member cancels an Online Class Reservation within 2 hours of the class start time, this is considered a "late cancel." If a member holding an Online Class Reservation does not cancel and does not attend the class, this is considered a "no-show." Late cancels and no shows may incur fees, which will be communicated via an email to the member’s email address on file with their Home Club. To avoid a late cancel or no show fee, the member must cancel their Online Class Reservation online, via the web site or member app. Currently, Crunch Signature locations charge a late cancel fee of $5 and a no-show fee of $10. Crunch Fitness and Crunch Select locations charge a late cancel fee of $1 and a no-show fee of $2. Members are required to accept these Online Class Reservation terms and conditions to access Online Class Reservations. Failure to do so limits reserving Classes in-club only, and only on a first-come, first-served basis. Crunch does not guarantee that there will be availability in Classes reserved in-club. Furthermore, by accepting these Online Class Reservations terms and conditions, Members hereby authorize Crunch to charge their payment account connected with their membership on file with Crunch for each late cancel fee and no-show fee. Crunch shall notify a member at least ten (10) days before each late cancel fee or no-show fee is deducted from a member’s payment account by Electronic Funds Transfer (EFT). This authorization remains in effect until a Crunch membership agreement expires or has been cancelled pursuant to the terms thereof. Notwithstanding anything to the contrary in these Terms, Crunch reserves the right to add, remove or modify its policies for Online Class Reservations, including any late cancel or no-show fees, at any time in its sole discretion and without prior notice or liability to you.